VNYL's Nick Alt and Emily Muhoberac
Vinyl Me, Please, the beleaguered vinyl record subscription service, has been given a new lease on life with fresh ownership just a month following its bankruptcy declaration. “We have big plans to grow this community and welcome a new generation of collectors,” stated CEO Nick Alt. “But first, we have to do right by the customers who built it.”
The online platform was facing significant challenges, including numerous complaints over unfulfilled orders and issued refunds, as reported by The Denver Post. Following this turbulence, the Denver-based service was set on a course towards liquidation. Yet, under the aegis of VNYL Inc, which also operates brands such as VNYL and Vinylbox, there is a renewed spark of hope.
Nick Alt, alongside president Emily Muhoberac, will be steering the revitalized Vinyl Me, Please under the VNYL umbrella. Alt expressed a commitment to restoring the service to its former glory as the “Best Damn Record Club.” Emphasizing the need for rebuilding trust, he reassured, “That means making things right, listening closely, and proving through action that VMP is still worth believing in.”
Integrating Vinyl Me, Please into the VNYL family, they plan to leverage VNYL’s technological prowess to reinvent the platform into a more effective, responsive, and environmentally sustainable business model. Muhoberac echoed this sentiment, underscoring the necessity of improving customer interactions: “Vinyl customers deserve a white glove experience and that’s far from what they’ve gotten recently. We intend to do that by getting back to the fundamentals of VMP with a great customer experience.”
As VNYL embarks on this mission to honor its commitments and enhance services, the promise of a brighter future is set to enthrall vinyl enthusiasts worldwide.
